eBay Help
debussy2
Scout
Community Member since ‎12-27-2007
‎09-22-2025

User Statistics

  • 55 Posts
  • 0 Solutions
  • 63 Helpful Votes Given
  • 59 Helpful Votes Received

User Activity

Clearly FAKE Van Cleef & Arpel bracelet listings that Ebay CS says are okay!

10-08-2024
Ebay has a problem with authentication of luxury jewelry items that CLEARLY are fakes that violate its TOS but also infringe on the maker's copyrights. I've reported SEVERAL Van Cleef & Arpels Sweet Alhambra bracelets selling for between $150 - $450U...

Customs/duties charges from Japan to U.S. for items costing more than $850US. Any ideas/links? TIA!

07-27-2023
I understand the first $850USD are free. But having trouble locating charts for amounts exceeding that level. Any help much appreciated.

Ebay's system didn't let me process buyer refund for item that wasn't returned for NAS

02-25-2023
Buyer sent message saying the shoes simply didn't fit, despite a very detailed auction description. She started return process and NEVER used the Not As Described term or return reason, simply that they didn't fit. My TOS stated buyer paid postage bo...

Counter-offers can't be cancelled before 48 hours

12-15-2020
Hi. Wondering why counter-offers I sent to buyer stand intact for 48 hours even after the buyer has messaged me that they are not accepting it. They said there is no button or method for them to decline the offer. I wanted to revise the listing to ad...

Managed Payments failed on Ebay's end and it's trying to blame the bank!

12-02-2020
Had to switch to Ebay's Managed Payments a few months ago. Don't trust Ebay's "security," given it's NOT a bank or financial firm. Glad I opened separate checking account for Managed Payments, as today Ebay says its attempted payout failed. Called th...
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