eBay Help
olgasot
Scout
Community Member since ‎05-14-2009
‎12-20-2025

User Statistics

  • 105 Posts
  • 7 Solutions
  • 0 Helpful Votes Given
  • 49 Helpful Votes Received

User Activity

Please help ID heavy 6 lbs glass bowl. Unsigned. Stromberg?

12-15-2025
Please help ID this heavy glass bowl. Thick walls. The weight is 6 lbs. 9 inches across. Stands 4.25 inches tall. Unsigned. Stromberg Sweden?   

Help Explain Authenticity Verified Prada Sneakers Return

08-24-2024
Can you please help me explain a return of Ebay Authenticity Verified used, without a box, Prada sport shoes (size EU 38 which I listed as size US 7.5-8 ) by an authenticator with such a note Authenticator's notesI verified that your item is authenti...

Return Refund Amount

09-24-2022
I am expecting a return (doesn't fit reason) from the buyer. I am a TRS and offer free returns. Upon receiving the item, do I need to refund original shipping charge? Was buyer provided at no cost to them a return shipping label (from my account?). P...

Can not create new listing

06-26-2021
For a second day, when I try to create a new listing, an empty page appears with "unhappy" face ikon and a caption signin.ebay.com refused to connect. How can I fix the problem? I am able to use other tools with listings (sell similar, edit etc)., bu...

How to contact Customer Service by Phone about appealing a not received item request.

06-12-2021
Is there any way to contact ebay by phone to appeal a not received item request and close the case.? USPS Tracking shows delivery. Byer claims he didn't receive the item because it was possibly delivered at a wrong address. He also left a negative fe...
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