eBay

I issued a return and selected the Ebay issue a return label option. However, the buyer hasn't received the label and wants to know how he will get it. Does it come in the mail, or is it an email or message ?

How can you become a power seller? 

I sold a vintage hard drive and the buyer said it doesn't work. I've offered to replace it with a similar item, but not identical, and sent pictures of it. He said he'd accept a replacement if it works, but hasn't gotten back to me to tell me if he t...