In late September, a buyer in Florida purchased an item that got delayed
in delivery due to hurricane Helene. The freight company was estimating
a 1 week delay, but the buyer stated, "I told him that’s not good enough
it needs to be here today. Just ...
I have several True refrigerators that eBay removed because the model
number is included in a recall. However, the manufacturer has used the
same model number for a VERY long time and the serial numbers of most of
my listings are NOT subject to the r...
3 years ago, the employee in charge of our ebay listings left and I took
over. Today, I accidently clicked to email me a copy of the invoice too.
Unfortunately, there's a horribly out of date note on the invoice that
was created by my predecessor and...
I have a customer who has been a problem from the day the item shipped!
I won't boor you with details, but there have been multiple "problems"
he had with the transaction that I've shot down one after another. Ebay
has sided with me on all the issues...
I sold an item that ships in two boxes. According to FedEx, both boxes
were delivered at the same time, but my customer says one box is
missing. The customer opened a return request saying the item is missing
parts or pieces. The part the customer sa...
Thank you for the response. Unfortunately, that's not working for me.
When I follow your steps, here's what I see:The only things I can
actually click on are to turn the payment reminder off and and on and
the two "Edit" links, but they are no help. ...
I would worry about INR or a bait and switch to make an INAD claim. To
head off those possibilities, I would make sure the buyer knew that I
realized she was a repeat customer. Perhaps send an email and ask if the
previous item was packed small enoug...
