Hi everyone, I shipped a box of enamelware dishes a couple weeks ago,
shipment was tracked & said it was picked up at the post office after
USPS couldn't deliver & left a notice. 5 days later buyer messaged me to
say the box was empty. She sent pics ...
The buyer says she is opening a case with the post office for the loss,
left me positive feedback (not just positive but downright effusive) and
is not requesting a refund even though I offered it to her. I'll never
know what actually happened but it...
Appreciate all the advice. Since I wrote, I received multiple photos
from the buyer and it does look like there's some damage to the box and
most of the packing material was not in the box on arrival but I still
don't see where it was smashed and re-...
Thanks for the replies! Buyer has not yet filed INAD and it sounds like
that's the proper channel prior to refunding. The box was intact. I
don't see any evidence it was opened & re-taped (she sent pictures). The
box was delivered from post office in...
