I sold a music box on Ebay to a buyer in Great Britain. Shipping was
done via Ebay's International Standard Delivery. Delivery occurred
yesterday. She left great FB. She contacted me later in the day and told
me that music box does not work. I was co...
I sold a music box on Ebay to a buyer in Great Britain. Shipping was
done via Ebay's International Standard Delivery. Delivery occurred
yesterday. She left great FB. She contacted me later in the day and told
me that music box does not work. I was co...
In the last two days, Ebay Shipping has charged two of my buyers the
full price for UPS and FedEx Home Delivery. When I go to prepare the
shipping label, I noticed that the buyers were charged very high
shipping charges, and then when I look to pay f...
Shipping to FPO address - message I am receiving this morning - "It was
not possible to generate the label. There must be at least one shipping
item." I have tried two different browsers. Any ideas? Thank you.
I have a buyer who purchased five items. I sent her a combined invoice.
She has not yet paid. She has now decided she does not want one of the
items. I went to my seller hub, and I am trying to cancel the one item.
Because it is in a combined invoice...
Ken, Just an update to what happened: I did talk with a customer service
agent, and he advised me that the buyer was not protected under Ebay's
Buyer Protection Program. The agent suggested that I talk with the
customer, and try to work out something...
@dryophelia @1tuna Hi, Thank you so much for your replies. I did talk
with a customer service agent, and he advised me that the buyer was not
protected under Ebay's Buyer Protection Program. The agent suggested
that I talk with the customer, and try ...
Thank you so much. I did not want her to return the item. I wanted to
refund her, and let the insurance process go forward. I just created
chaos by not contacting Ebay from the start on how to handle this.
Hopefully when I contact ebay (when customer...
