After a USPS goose chase, an item I sold was returned to me. I had
messaged the buyer while watching the tracking history who replied "this
thing has been totally a mess". The buyer provided an alternate
name/address for his friend in a different sta...
I listed a lot of vintage silk neck ties, described in detail that three
had yellowing discoloration, obvious in the photos. The buyer left
negative feedback that the items are so "vintage" (the word was in
quotes) they were unwearable, smelled so mu...
After listing a dark navy blue silk jersey Eileen Fisher women's top
that quickly sold, I noticed a faint stain or discoloration that I did
not notice upon listing. The top was otherwise in great pre-owned
condition. The item was hand washable so I d...
"You should definitely choose Other Adjustment..." Thank you, that is
exactly what I did. Ebay advised me yesterday that I could do nothing,
keep the item and not refund the buyer at all but that did not seem
right. They also advised me that nothing ...
"I would just refund "purchase price" only." Yes, thank you...that was
my original plan, refund purchase price minus shipping charges. However,
there is no option in the Send Refund drop down menu that says "Issue
with buyer's shipping address" etc. ...
"If you can cancel the sale, I believe that eBay then refunds the
buyer." Yes, thank you!...I do now see that "cancel the order" is an
option to refund the entire amount with the option "Issue with buyer's
shipping address". Since the total refund in...
"...since you have a nose like a hawk, it's worth a try." LOL. Its true,
I have a keen sense of smell but perhaps not exactly like a hawk. Thanks
for the comment.
"You seem very knowledgeable in the rest of your messages; however, have
to ask, are you aware that your "No Returns" stance has no standing
if/when a buyer opens an item not as described case? " Thanks! I guess
I'm aware of that but have never had t...
