When I ship an item for FREE, then the customer returns the item it
appears I have to eat that shipping charge since they have removed the
option to charge a restocking fee. When did all this change?
I found my way back but these instructions are not valid.Go to the
Account tab on My eBay and click Feedback.At the top of the Feedback
page, click the Go to the Feedback Forum link.In the Feedback tools
section on the right side of the page, click t...