eBay

I can't open an "item not received" claim because tracking shows the item as "delivered." What happened was it was delivered to an address where I no longer live (I forgot to update my eBay physical address) and a few days later retrieved from the bu...

Does anyone have any suggestions? or should I contact customer service? I tried the bulk editing feature (had to make a duplicate listing for that because I only have one listing) but when I get to the "remove best offer" step it shows me a message "...