Conversation with Customer Service today when I asked for a phone call
after the correction they said they'd do April 30 was still not done:
I'm sorry but as we are chat support team, unfortunately right now we
won't be able to connect you with phone...
UPS damaged a sturdy All-Clad pot I sold that was in a sturdy box;
trying to get them to take responsibility for this has been awful. I did
everything I could to document, had the buyer document on her end, I
even tried writing to the President of UP...
I ship paid items on time, indeed even ahead of time, and yet my account
is regularly dinged--not by the Buyers, who thank me on feedback for the
fast shipments--but by ebay itself, who claims that the tracking shows
late shipments! Were it not for t...
I was going to create a similar new post, but see that others have the
same problem! I called HQ today because a package I'd shipped on time
and arrived on time was dinged because--get this--they claimed that the
carrier did not scan the package. Eba...
So, curiouser and curiouser, as Alice would say in Ebayland. The system
double dinged me for not shipping packages back on the Fourth of July.
After I explained this was a big holiday and the post offices closed,
they removed the late shipment but no...
It continueds to infuriate for several reasons: first is that one does
not realize your account has been dinged by ebay--not by the buyer, who
thanks you on feedback for fast shipping--but by ebay's protocol that
makes sure every possible point is ta...
I think that having a 90-day statute of limitations for correcting
errors in tracking that penalize hardworking and fast-shipping sellers
is simply wrong and should be corrected. The law allows much better for
those wrongly accused; why does ebay ins...
Thanks for these thoughts, however the only problem is that even when
the item is delivered well within the estimated delivery date and the
buyer honestly reports fast delivery, ebay automatically counts the
package late when the scan report from the...
