Buyer claim package was not delivered to them. Tracking says it is. I
know it can and does happen.My question is: How do I not reimburse buyer
for post office mistakes without my reputation suffering?
when your item weighs 2.3 oz do you round up or down? I round up if it
is 2.5 to 3 oz. I would round down 2.3 oz but how does the post office
determine weight?
