eBay

shopena · 03-13-2020

A customer opened a "Doesn't work or defective" return, in the details they indicated otherwise, that it just doesn't for their purposes & the item is OK. An eBay rep agreed, & sent me a message saying so. Today, i get a payment request from my post ...

shopena · 01-30-2020

Hello, Can anyone suggest an inventory management software that plays well with other selling venues & daily inventory feeds from suppliers? I feel like this may be a tall order because i can't really find anything. Here's a more detailed description...

shopena · 03-13-2020

Ok, thanks for that. I'll check in to see if one of them responds to this.Thanks for confirming that, i sort of knew that but never really pressed the issue. I figured some supervisor/manager or something could override it. Quite frankly this would b...

shopena · 03-13-2020

I had no idea first class return label was different, that's a big help. It's a good chance both of the chairs weigh over 70lbs. I'm not sure if i missed that info in the original post, but their were 2 chairs returned with the same label. I understa...

shopena · 03-13-2020

The CS agent agreed that the customer selected the wrong return reason "doesn't work or defective" When it should have been "Just didn't like it". You are correct the CS rep said they can not change it. Any idea why that is? Seems like a customer can...

shopena · 03-13-2020

My postal worker dropped off a form to me indicating there were 2 packages waiting at my post office & they they can not be delivered until the additional postage was paid. Sorry if i missed it, there were 2 chairs he was returning. The customer retu...

shopena · 03-13-2020

Thanks for the info. The person i spoke with in the post office indicated that First Class can only be up to 15oz (which is what i initially thought also.) And the charge is extra postage due. Any idea why there is still absolutely no resource for se...

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Can someone help with a fradulent customer return?!

Suggestions on inventory management software?

Re: Can someone help with a fradulent customer return?!

Re: Can someone help with a fradulent customer return?!

Re: Can someone help with a fradulent customer return?!

Re: Can someone help with a fradulent customer return?!

Re: Can someone help with a fradulent customer return?!