eBay

Ebay has given me several escalation case numbers, but due to the situation, has needed to do this manually. I'm always told to wait 48 hours to follow up, but when I follow up, the manual change has not happened, and I have to redo the case, since i...

I have an escalation case number. Ebay needed to fix this manually, and said they would, and to follow up. Ebay has not manually fixed it, and when I try calling, I'm unable to be connected to someone. How can I follow up with my case number?