Hello, I had this happen a couple times: buyer requests a return because
the item wasn't working. I tell the buyer I'll refund them and no need
to ship it back. They still ship it back to me and I throw the item
away.Why does eBay allow them to print...
Hello, A buyer left me negative feedback because they were not satisfied
with the product. A week prior they contacted me about the item and I
responded instantly asking if they want a refund or a replacement
product sent. They didn't respond, so I t...
Hello, I have till tomorrow to refund the buyer, I already uploaded
tracking and contacted buyer twice with no response. The buyer bought
something from me for $240, which I gave them a really great deal on,
there was a lot of back and forth till I w...
A buyer wants to return an item so I provided him a return shipping
label, but he still hasn't shipped the item back. If he never ends up
returning the item, can I get a refund for the shipping label that
wasn't used? And how? Is it the same as getti...
Sold item to buyer, the item got lost in the USPS system for a while.
Buyer contacted me after about a week and started calling me a scammer
and accusing me of not shipping the item. I apologized for the long wait
and said tracking shows its still on...
Thanks everyone for the replies, I did refund using my phone. Next time
this happens I'll try my PC, maybe there is an option to not allow
return label.
Thanks for the link, might use it for some rules later. In this case,
I'd like to be able to decide case by case if I want the item shipped
back or not.
I agree mostly, but the buyer lied that I didn't respond to them. That's
the defamation I was talking about. It makes it seem like I don't
respond to buyers concerns. I literally responded to the buyer 1 minute
after getting the message, and then fol...
