We recently have a return open with a buyer that is a seller as well.
Knowing eBay's return policy and its loopholes, the buyer opened a
return indicatating "Wrong item sent" which would automatically require
the seller to provide a return shipping l...
I came across a listing with a seller using my photos and brand in their
listing description (word for word). I do not mind people reselling the
brand of batteries we carry, however we do ask sellers who want to
resell our items to create their own i...
A buyer has left a negative feedback stating that she received a
defective item prior to contacting me. I messaged the buyer regarding my
return policy and noted that she would receive a full refund once the
item is returned (I will provide the retur...
I assume the recent changes are pulling everyone down. In the past few
months, I feel that buyers are abusing eBay's return policy and
"Customer Support" is little to no help. In the past, the support has
been great, however in the past few months, t...
Thank you for your input. Yes, the buyer mentioned to us that they were
a seller. It just irks me when they rub it in knowing that we are unable
to do anything about it. This was the buyer's message: "You are taking
things way too personal and people...
Generally my buyers are great, however there are those who squeeze
through the cracks. Recently, I had a buyer purchase a set of new
batteries from us. A few days after the item was received, the buyer
messaged us stating that the item (batteries) ha...
Once you've payed the listing fee for the month, you aren't required to
pay additional fees. Unless you decide to use one of the add-ons (Bold
titles) then you'll be charged the fee. Changing the listing
description, photos, and quantity will not req...
The quantity is the total quantity so 2 is correct. If one is purchased,
the quantity will be changed to 1. The item that is out of stock will
still appear in the variation, however it will be grayed out and buyers
are unable to select it.
Two weeks ago I had a buyer open a case. I messaged the buyer what was
wrong with the item and did not receive a response. A few days later, I
get a message from eBay saying that there is still a case open. I
messaged the buyer again and waited a few...
