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Refund requirements for delayed items shipped with USPS

I have had problems with USPS 'sitting' on packages for weeks at a time sometimes. Recently a customer submitted an INR complaint about a package that was stuck sitting in Knoxville, TN. The way I understood the situation was that I was only required...

User avatar by Pathfinder
  • 4 Views
  • 1 replies
  • 0 helpful

What to do if i sent package 2in1 when buyer bought 2 diff things and now one payment is on hold.

First, I would like to start with how bad ebay customer service is, I hope ebay understand that they little AI assistant gets literally nothing done for 90% of people. But back to the main point, a buyer bought from me 2 items, the same buyer. Me bei...

Grossly overcharged for shipping labels

I was charged $113.29 each for two shipping labels for air pellet rifles. It would have cost roughly $20.00 each if I paid for shipping at the post office.

User avatar by Adventurer
  • 312 Views
  • 25 replies
  • 0 helpful

Anyone having issues listing with mobile app?

I normally do all my listing on the mobile app, have done thousands this way, I find it convenient as I can do it while winding down on the couch at night. As of the end of last week I cannot list anything. Every time I try to I get as far as "shippi...

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