eBay

thank you so much, this really helps, what are some ways I could get a hold of the buyer, except for messaging (I have tried this and it is not working)

it is still open, I am trying to find out ways to close it in my favour, I have responded in an appropriate amount of time, and uploaded tracking information, for which it says delivered

thank you, this makes a lot more sense.

it was a request and their order has been delivered, so how long will ebay usually take to take my funds off hold