eBay

stasta-rxqrczn7j8 · 11-21-2023

I ordered a computer from a seller on Sept 23 and received it Oct 6. A few days afterwards, I realized there were problems with the order and specifically it was the wrong computer. I sent three messages to the seller and received one message in retu...

stasta-rxqrczn7j8 · 11-08-2023

I'm trying to return an item for which the return deadline in Nov 18. I've messaged the seller a few times to no avail. When I try to use the ebay automated return system, I keep getting the message that the return window is closed. What can I do?

stasta-rxqrczn7j8 · 11-22-2023

Just to let everyone know that my credit card company has just refunded me while they investigate the matter over the coming months. We'll see how it all ends. Thanks to everyone.

stasta-rxqrczn7j8 · 11-22-2023

Thanks for your reply. I understand eBay's policy but the point I am making is that the seller misled me by putting in the item description a return window date that was 12 days later than the eBay date. I have it in front of me. If there had been no...

stasta-rxqrczn7j8 · 11-22-2023

Thanks for the reply. But I want to emphasize that it was the seller who advertised the incorrect return window date, i.e. later than the official eBay date. It's still visible on my file. I'm not going to make a big fuss out of this but I doubt I'll...

stasta-rxqrczn7j8 · 11-08-2023

Thanks for your reply. The problem was resolved by a very helpful customer agent.

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