Hello All, This is my first issue. I’ve been a seller for over two years
now. I have a buyer who messaged me after her items had been shipped
saying that she forgot to change her address when she moved, but hoped
her package would be forwarded. Sold ...
Thank you. I think I will be refunding the item amount- (purchase price
minus fees & shipping). She had the chance during checkout to update her
address and didn’t. Plus if forwarding lasts a year, that’s MORE than
enough time to update your shipping...
Well shoot. I guess I’ll have to refund her. I’m definitely going to
record the opening of the package to make sure there aren’t any hi jinx
I appreciate your time and effort, helping me with this issue!
The tracking still shows ‘in transit’It does state that the mail forward
was expired and ‘return to sender processed’ on Sept. 9th! It’s October
1st! That was the last tracking update.9/3 Arrival at Unit9/5 Out for
delivery 6:10 am9/5 Forward Expired...
