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overoutlet
Explorer
Community Member since ‎10-04-2012
‎11-21-2021

User Statistics

  • 5 Posts
  • 0 Solutions
  • 0 Helpful Votes Given
  • 5 Helpful Votes Received

User Activity

Buyer forwarding goods to Colombia and filled chargeback for damage

11-21-2021
We shipped 2 items to Florida and buyer forwarded them to Colombia and filled chargeback for damage. Filled a chargeback for 1 item, then he or eBay updated the dispute for 2 items and refunded the buyer. We called eBay and talked with an agent, he s...

eBay Broking their own guidelines with returns after buyer escalates before the time

07-13-2020
A buyer made a faulty return, items opened and 1 is missing. Upon package delivered, eBay sent us an email " "Please issue a refund by Jul 13, 2020 to close the return". But on the weekend, On Saturday 11, buyer escalated the return without giving us...
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