Thank you for sharing your concerns about the ShipCover policy. As
agreed to in the ShipCover terms, the policy does not insure any package
which is addressed insufficiently or incorrectly. For this claim, USPS
confirms that the package was shipped t...
Your claim was filed 10/15/25 and is currently waiting for your buyer to
verify the loss. At the time you submitted your claim, eBay
automatically sent a link to your buyer asking them to verify they did
not receive the item or received it in damaged...
Thank you for reaching out. Feel free to communicate with us directly
using the same email thread we sent you on 7/3. As we’ve discussed, the
claim documents show that this item was shipped incorrectly to a person
and address that was not part of the...
Thank you for bringing this to our attention. Our records show you
shipped this item to PR on 4/24. On 5/7 your buyer opened an INR dispute
and you opened a Missing Mail search. On 5/9 you refunded your buyer.
The package was then delivered successfu...
