I purchased an item and when I received it, it did not completely match
the photo. It may have been damaged during shipping but that is
unlikely. More likely; the damage was not visible in the photo due to
lighting and angle. After reaching out to th...
In my seller hub. I can see that an item has a question but when I hit
the respond to question I get a message that says "The question you are
trying to answer is either invalid or older than 90 days. You cannot
respond to questions older than 90 day...
Hello. Thank you for your reply. Yes, I can respond through messages. I
was able to contact customer support and was told it was an IT issue and
should be resolved within 48 hrs. Hope it helps!Thanks Scott
