eBay Help
suzq278
Adventurer
Community Member since ‎10-05-2007
‎12-12-2024

User Statistics

  • 18 Posts
  • 0 Solutions
  • 1 Helpful Votes Given
  • 6 Helpful Votes Received

User Activity

Reimbursement for a damaged package

03-21-2024
My customer sent me pictures of the damaged envelope I sent her purchase in. It was damaged by the post office and the proof is on the package. I already refunded the buyer. How do I get reimbursed for the item and the shipping cost?

Postage fees taken by ebay

02-01-2023
I have had my Premium store for many years. I sell dollhouse miniatures and they can sell for as low as $.99. Because some of them are wider than the USPS regulations for a letter, I have to charge a hefty postage rate (usually $4.55) because I have ...

Top rated seller status and discounts.

03-08-2018
I sell dollhouse miniatures on ebay, and a great deal of my listings are $.99, $2.99, $4.99, etc. In order to make money, I send an email to all my buyers (after the sale) that if they purchase more items and request a combined shipping invoice, I wo...

How do I get rid of Active Content in the Advanced Editing, Custom Template section of a listing?

03-05-2018
Most of my listings are individual items (items that I only have one of), so I do each listing from start to finish. I do, however, use the Custom Templates in the Advanced Editing section of a listing. Everytime I look at a listing (for editing or w...

Abusive Feedback

07-05-2017
On July 4th, I had a customer who purchased an item in June, send me 4 emails threatening to sue me. One demanded that I get her the item by 3 p.m. that day. I looked at my transaction and found that I printed a label and that during delivery, the po...
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