Contact eBay via phone. USUALLY, not always, but usually, phone
representatives with eBay are very helpful and can help you through the
dispute process. My experience has been, that if you walk through it
correctly, doing as the eBay representatives ...
Keep ALL messages on the eBay platform ALWAYS. Regarding my idea of
refund and re listing, forget that idea. I hadn't noticed that the
seller was new to eBay. So, chances are, that they just aren't familiar
with how to use the shipping interface. I'v...
Keep ALL messages going through the eBay messages. DON'T communicate
outside of eBay. If they are shipping it to you they need to open the
shipping options through eBay. I suggest they refund your payment,
relist the item with shipping included as an...
Did you pay them already? Were you making a purchase of an item that was
listed on eBay? If there is an item listing, and you're paying for that
listing, then you should be protected by eBay.