eBay

https://pages.ebay.com/services/forum/feedback.htmlTry that

File and item not described case. The seller will either need to refund you outright or send you money for shipping to China

It seems odd that the buyer wants to pay $20+ in shipping to send this thing back to me when the problem could be resolved with a new remote___you are aware that if the buyer claims it's not as described you have to pay the return shipping?

Look for another seller

@wilpe5450 wrote:Alright, so if I accidentally put up something that I think is real, but Ebay or whoever doesn't think it's fake. I get a permanent suspension? If you can't prove with documentation that it's real, don't list it. Coach is one of the ...