I mailed out two international shipments today - one to Canada, one to
Australia. I intended to pay for them separately at USPS, as both were
documents that weighed about the same amount and I needed to distinguish
one from the other for tracking pur...
A month or so ago, I sold some sugar tongs to a buyer in Washington
state. Two weeks later, they were returned to me with a note on the box
stating that the house had been vacant for a few years and was falling
down. Of course I contacted the buyer, ...
I shipped a package to Washington state, and a few weeks later it was
sitting on my porch with a note on the box - undeliverable, house has
been vacant for a few years and is falling down. I contacted the buyer,
and the address showing on her account...
Last week, I sold a Vietnam War photo album. After two days the buyer
still hadn’t paid, so an unpaid item case was automatically opened.
Almost immediately, I received a series of nasty emails from the buyer.
“What’s the problem?” “Nowhere in your l...
I'm asking this question on behalf of a furious friend, John. John sold
an item a few months back - I can't remember what it was, let's just say
it was a clock - and the buyer didn't receive it. It must have gotten
lost for a couple of weeks at the p...
And I’m hoping that bad feedback can be removed. I ship next day. I have
done my part. I’ve had to explain to buyers that I have no control over
USPS. But they don’t get it. I’m expecting a few INR complaints myself.
Same here coming out of Georgia. Two packages mailed on 12/12 didn’t
move until 12/22. Naturally, one of the buyers thinks it’s all my fault!
“Can you please explain the delay.” No, I can’t explain the delay,
except that it’s the holiday season and t...
It would really help if I could speak with American customer service. I
don’t think the reps understand the problem. Is there any way to reach a
US rep? I looked at the buyer’s feedback. I found two negatives from
sellers, hidden behind a green +. Bo...
