eBay

how do you issue a partial refund on a returned item from ebay site or if you cant , can you issue a partial refund from pay pal and then will ebay know it was done and credit you

Ebay says to wait for item to be returned and check it before issuing full refund, says can issue a partial refund for items returned that have been used but know where can I find how to issue a partial refund on a returned item. can someone explain ...