eBay

So this recent seller update is very confusing to me in terms of restocking fees. I read through the update several times and asked multiple reps if I can still charge a restocking fee, so I'm under the impression that I can. In the case of a buyer's...

I sold a $90 dress to a returning customer and shipped it via priority mail on March 1st. The customer opened an INR on March 20th saying she never received the dress, but the tracking showed it as refused. She never contacted me before this. The fir...