nala123cards
Pathfinder
Community Member since ‎01-20-2009
‎03-31-2022

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Hello. I have a customer who decided they do not want the item they received. I refunded the amount. Now eBay says I need to send the customer a return label. How do I do that?
I had an item listed as PRIORITY MAIL. The customer paid for the item and shipping and then requested the item to be sent MEDIA MAIL. How do I refund a portion of the shipping cost back to the buyer?