eBay

There used to be the "messages" tab when you press "my ebay" Now when I go to my ebay, there is no messages tab so I can't see any of my previous messages.When a new message comes up, I get a notification and reply, but then it's gone. I can't find m...

There used to be a tab "messages " and it'd take you to all your messages. Now I only see new messages and one I reply, they're gone.

Did you find any other way to resolve it?I sold an expensive item, buyer claimed it doesn't seem genuine. Ebay told me I have to refund and didn't explain the difference between return and refund.The only option on the app was a refund button which I...