I bought a new in package part from a seller with a free 30 day returns
policy.The part did not fit due to previous modifications being done to
the machine that I was not aware of. I messaged the seller right away to
let them know that the part had b...
I had a return on an item that I was easily able to see was not the item
that I sold. Most obviously, a stamp that was placed by the factory had
completely different numbers on it. I though to myself, I'm so glad I
take thorough pictures of all the i...
So if a buyer asked you, "IF the item IS as I describe & not used but
only opened package, what would be your refund, also I understand that
if the item is not as I describe then the refund will be different"You
would also refuse to answer?
Perhaps "unclear" or "obfuscated" would have been a better word.Seller
may not be able to determine "deduction" or "no deduction" or "amount of
deduction" until item is back. In "some cases" a buyer can appeal the
deduction to eBay, and get $$ from e...
This is still an ongoing issue, 3 months after we were told in this
thread by an Ebay Team Member that they were aware of the problem &
working to fix it.I had a package stated at 7 pounds, which Fedex found
to be 5.9 pounds, & is billing me for a 20...
**Update**: After following through with two levels of appeals, Ebay
reversed the decision & sided in our favor! That was very surprising & I
thought it would be good to share. Hope everyone had a happy
thanksgiving.
