I had a return on an item that I was easily able to see was not the item
that I sold. Most obviously, a stamp that was placed by the factory had
completely different numbers on it. I though to myself, I'm so glad I
take thorough pictures of all the i...
**Update**: After following through with two levels of appeals, Ebay
reversed the decision & sided in our favor! That was very surprising & I
thought it would be good to share. Hope everyone had a happy
thanksgiving.
Thank you all for your responses; I appreciate hearing all of your
feedback from your personal knowledge & experiences!I am currently
appealing the case but will definitely keep the tips here in mind.
Offering free returns will be a major considerati...
The account does still have just less than 1% of disputed transactions
on record, & they did deduct from the funds paid.I see your point in
that being a good average when compared to other platforms. It's always
good to get perspective!
Saying "oh this is not new how have you not had this happen before??" is
not encouraging.So are we to understand that this very obvious fraud
that can easily be detected by Ebay employees is allowed to continue
unfettered? Are we to just expect that ...
I agree, I think it's an unfortunate loophole in the current pandemic
policies. I also had a negative review removed for a seller that sold an
item to me, held my payment for over 2 weeks until I contacted them &
only THEN did they admit that the ite...
