eBay Help
thartnagel
Rising Star
Community Member since ‎08-20-2009
‎01-03-2021

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  • 3 Posts
  • 0 Solutions
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  • 0 Helpful Votes Received

User Activity

FedEx Incentive Allowance???

12-30-2020
I shipped a $900 item in a large box via FedEx and insured it for the full amount on November 25th. On November 30th FedEx said it was delivered....but it wasn't. I have been round and round with Ebay and FedEx and haven't fully resolved the issue. I...

Partial refunds

07-13-2020
I would like to offer a partial refund to a buyer. Is there a way to do that without the buyer going to the resolution center? I shipped 4 items to a buyer and one of them was damaged by FedEx (another issue!). Any guidance would be appreciated.
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