eBay

araveoflove · 05-25-2020

Hi everyone! I sold something to someone in Belgium through the global shipping program back in April and she has not received her item. We have been in communication as well as both of us with eBay, I believe the delay has been due to COViD 19. I se...

araveoflove · 04-15-2020

I accidentally swapped shipping labels for 2 buyers for the first time. The one buyer contacted me and the other package is out for delivery, I messaged them to let them know. What is the proper way to fix this and make it easiest for the buyers? Hav...

araveoflove · 05-12-2019

Hi everyone!I sold a printer to someone who is now saying they didn’t receive it although the tracking shows delivered over a week ago. They messaged me, did not open a claim, and I messaged them back like the examples I found on here to check around...

araveoflove · 04-15-2020

Thank you, but what is the procedure to do that? Do they need to start a return or do you just send a return shipping label? Also I’ve never just sent a shipping label do you send it to their PayPal email, I don’t think you cam send them in messages ...

araveoflove · 05-17-2019

No sorry I don’t think I worded it properly I called the 1-800 USPS phone number and filed a claim, the postmaster from the local post office called me back after receiving it and denied the claim after GPS tracking the package. I have the claim numb...

araveoflove · 05-17-2019

I did call USPS and file a claim, the local post office called me back. They GPS tracked the shipment and it was shown delivered to the correct address on the day and time tracking shows so they said they are not responsible after proper delivery. I ...

araveoflove · 05-12-2019

Thanks everyone! Yes ebay told me the seller has to be the one to file the claim so I am going to call their USPS tomorrow. I did not get insurance on it. Does the insurance even work when it was shown as delivered though? I hope it shows up, that su...

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Global Shipping Program PayPal claim

Swapped Shipping Labels

Buyer says item wasn’t received that shows delivered

Re: Swapped Shipping Labels

Re: Buyer says item wasn’t received that shows delivered

Re: Buyer says item wasn’t received that shows delivered

Re: Buyer says item wasn’t received that shows delivered