HelloWe have a buyer from Spain that is concerned about why it is taken
so long for eBay to update status of their package. The package arrived
at the shipping hub in Glendale Heights, Illinois on Monday 8/28/2023.
Fifteen days has already passed wit...
Hello,We had a package that was delivered to Canada on Wednesday
3/8/2023 by Asendia (Canada Post) but eBay has not updated the delivery
tracking information on their end. It is now Thursday 3/30/2023 with the
status dated on Tuesday 3/7/2023 that an...
HelloWe have a customer from El Salvador that needs for us to send them
a partial refund from an open returns case. The issue is that Ebay will
not allow this which is ludicrous instead we only have the option of
sending a full refund to the customer...
HiWe have a customer who had requested for us to send them an offer.
When we clicked on the 'Reply With Offer' button in the message window,
it came up with this message "There is an active offer for this buyer or
limited of offers was reach". Any su...
HelloWe had a customer who had placed an order with us on February 12,
2021. After making three claims with the post office as to the
whereabouts of the packages, they finally said that the packages were
lost which means the customer never received t...
Yes our company has been doing it this way since we do not use the Ebay
app for smartphones. We are processing orders using the Ebay website on
our desktop computers.
