eBay Help
erinkatesurf
Rising Star
Community Member since ‎09-25-2017
‎06-05-2023

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EBay policy around false claims

03-26-2022
Is it normal procedure for eBay to require me to accept a return from a customer who has made a false claim about my listing, even though I provided concrete evidence that the customer was exploiting the eBay money back guarantee policy?

Why is eBay giving customers their money back AND allowing them to keep the purchase as well?

10-30-2021
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