I recently purchased some lawn care products from an eBay seller, where
they shipped my order to a wrong address, and tried to use the tracking
information & unknown signature as proof of delivery to keep my money.
Ebay Support had me visit my neighb...
Thank you for the measured response! I think a lot of sellers are trying
to have their cake and eat it too, by trying to emphasize positive
feedback while simultaneously trying to silence negative feedback; to
cast their business in a more positive l...
Thanks for the response! Apologies, I should've been a bit more clear in
my original post re shipping info. My shipping address is static and
does not change, so when I placed the order, the seller was provided
with my actual address. When I spoke wi...
"..refunds then the feedback is "auto scrubbed" with no action other
than by eBay "bots"." That's not what happened here, and as described in
my post. Ebay Customer Support stated that the Seller called into eBay
Support and requested to have the neg...
"There’s no way to know for sure why your feedback was removed." There
definitely is, eBay Support stated via phone call that the seller
requested to have the negative review taken down since they issued a
refund. eBay allowed this to happen and even...
"If the seller refunds without eBay stepping in then its as if the sale
did not take place." A case was opened by the buyer and quickly closed
in the buyer's favor, upon demonstrating that the order was shipped to a
different & incorrect address from...
