Hello,A buyer with zero feedback recently opened a return case for a
product he bought from me, with the reason he chose being "Wrong Item
Sent"Buyer stated:"A different variant of the item I wanted. Not listed
correctly."The buyer then sent a pictur...
Hello,I recently sold an electronic toy to a buyer who left neutral
feedback saying that the product does not work with other toys in the
product line, when in fact they do. There are two versions of these
toys, one is a "Deluxe Grade" with sounds an...
I got an INR case opened by a 0 feedback buyer who gave the wrong
address, admitted to it, and advised that he does not want to go to the
trouble of contacting the post office to receive his item and says it's
"too much money and time to do" and just...
I got an INR case opened by a 0 feedback buyer who gave the wrong
address, admitted to it, and advised that he does not want to go to the
trouble of contacting the post office to receive his item and says it's
"too much money and time to do" and just...
Hello,I had an insured package go missing on me; the buyer opened an INR
case and I have since shipped the buyer a replacement package which they
have successfully received. The case was then successfully resolved. I
am trying to make an insurance cl...
Just an update for everyone,I ended up contacting customer service
regarding my situation and provided all my proof and compared the
buyer's photos with my 6+ photos and the buyer's opened item; they
agreed that the product was described correctly an...
Hello everyone! I contacted Ebay and they reviewed the case and appealed
it in my favor. I mentioned all of the information you all suggested
during the call. Thank you so much for all of your help and insight
everyone! I learned a lot from all of yo...
Ebay just closed the case in the buyer's favor even though I gave
tracking and it said insufficient address.... and the customer even
admitted it was the wrong address. What should I do?
Thank you so much for your reply, my fingers are crossed!! I have
entered the tracking; do you know if ebay will help me remove the
negative feedback this buyer will most likely leave on my account?
Thank you so much for your reply; if it is still in limbo when the case
escalates, but still shows insufficient address in tracking, will ebay
still consider that as returned to sender? Will definitely block them
LOL
