I shipped something in April to an address a few states over. The
tracking shows 5 days of transit to the its destination then it stops
and I only see that is "on the way" but no updates in over 3 weeks. I
asked the buyer to open a claim which they d...
I'm curious if anyone has had a similar situation. I am a seller that
has been selling on ebay for 20 years. My feedback score is 100%
positive, however, in the last two months I have tried to sell two
cellphones, both in great condition (they were i...
Hello--recently I mailed a pair of shoes in a padded envelope to a buyer
several states away. They were in fine condition when I sent them but
the buyer says they were destroyed when they arrived. The pictures they
took show the shoes to be cracked (...
Recently I enrolled in a promotion that allowed for 100 free listings
from May 1-31. There was a glitch and ebay corrected it by sending a
message saying they would credit me 100 free listings for the month of
May since the promotion wasn't clearly s...
The truth is there were major tornados in that region (between Ohio and
Missouri) during that time. I feel like the disclaimer on ebay's main
page about shipping delays should protect me as a seller. Those delays
are not my fault, especially when I u...
I provided tracking the day I shipped it. The tracking doesn't show
delivered, though. The last trace was two weeks ago and now seems stuck
or lost. I didn't file a claim with FedEx yet.. the buyer and I have
communicated about this and she realizes ...
The feedback itself doesn't violate ebay policies but the photos the
buyer included are not of my phone. I received it back yesterday and I
stand by the original description as "excellent" pre-owned condition. It
was a pre-owned phone so obviously no...
So the phone arrived today and it IS my phone just as I sent it! I will
say that the buyer initially uploaded photos of a different phone that
was damaged. I'm thinking now that is how she though she could get
refunded and keep the phone. It wasn't u...
