The eBay Community

Promotions interfering with sales?

I mentioned late last fall that I was planning on seeing what would happen if I was to eliminate promotions. I then totally forgot all about that decision. Fast forward to this week. After several days of unusually slow sales (for me) I went back and...

Bought a single item split in two boxes, Ebay only generated one tracking number

I have bought a single item split into two boxes.I can see in the tracking logs that ebay received 2 boxes at the warehouse, they have a couple of hours of difference between them being received by ebay.from the warehouse only one tracking number has...

De Minimis news

Just watched an interview with a government official (unfortunately did not catch his name). According to what I gather, the De Minimis exception ($800) is being removed from goods from China (and apparently ONLY China). Additionally he referenced ch...

Old, old account

Greetings, I haven't sold anything on ebay for maybe 15-20 years. I used to have a different account (I think my account name was not an email address). It had a long record of sales that I'd like to reconnect my account to. But I can't seem to find ...

Fastest Payment Dispute

So the buyer pays for my item without properly reading the title or description and then starts a cancellation request. I've taken clear photos with the appropriate description so I message the buyer telling them it will be shipped soon. He receives ...

3 weeks for a buyer to ship a return

This policy of allowing 3 weeks to return an item was changed from 5 days due to issues resulting from covid. Covid is over, isn't it time to change this easily abused policy back to the original 5 days to return ship an item?Others thoughts about th...

Blocking Sellers Who Have Auto Pay Turned On

I’ve run into a total disaster with buying on eBay recently. I collect sports cards and comic books and often purchase several items from the same buyer. When that specific buyer has the ridiculous auto pay feature turned on, I’m forced to pay within...

Buyer received both a refund and the item I mailed

I sold an item and it was delayed in in the USPS system by a few weeks. Understandably, the buyer thought the package was lost and requested a refund which eBay gave them. The package reappeared in the tracking system and has since been delivered. So...