The eBay Community

Buyer claimed item stopped working, then returned it damaged. What can I do?

I sold a hi fi amplifier on eBay to a buyer who made a very low offer, upped it slightly then suddenly paid the asking price. It was serviced only recently and was in perfect condition and working order. However, he got in touch the day after deliver...

Dates for Ebay Open 2025

Waiting not so patiently for dates and location to be released!

Seller agreed to cancel but didn't

I had a situation where I purchased an item while the seller was away. I had a bad feeling about the legitimacy of the item so I put in a cancellation request, reached out to the seller asking for more pictures of the item before ultimately saying pl...

Wrong item sent

Purchased "Certain Dri roll on antiperspirent "morning fresh" and received wrong item. Seller was. Item received was not "morning fresh".

Promoted Listings are a Joke

When listing model train items, I always check what's similar that's currently listed and what similar items have sold for. The promoted items have made searching for items for sale a bad joke. For instance, Fine Art Models are a high end model railr...

Item still at the ebay international hub and customer wants refund

Item was shipped and arrived at the ebay international hub in Glendale IL. Tracking shows it never left and my customer wants a refund. Ebay has the item still at the hub. what do I do?