05-07-2018
05:43 PM
- last edited on
05-08-2018
10:22 AM
by
mobile_feedback
I downloaded the newest version of the eBay app, and I get constant “SSL error” that a connection can not be made. It will also say there is an EBN Error Domain. I cannot log into my account or browse on eBay. Please help!
Solved! Go to Best Answer
05-08-2018 10:37 AM - edited 05-08-2018 10:38 AM
@mrkaucollectables @missygibbles @reallygoodjunk @sam-and-steve @mialunatech
Thank you for the reports we are looking into this. A couple things can be done while we look into this:
1. Upgrade your device to the latest iOS 11.3
2. Log into eBay using the safari the browser.
We will update the thread when we have more information.
Thank you
05-07-2018 06:30 PM
having the same issues and run a business through ebay. Is there a fix for this yet?
05-07-2018 07:16 PM
I had the same problem last week, it worked as it should for a couple days before doing the exact same thing again and is currently not working right now. eBay really needs to get onto this.
05-07-2018
09:43 PM
- last edited on
05-08-2018
07:58 AM
by
mobile_feedback
Why do I keep getting this error?
05-07-2018 09:54 PM
I got it to work tonight by downloading the newest IOS update on my iPhone. Try that if you aren’t using the latest update.
05-08-2018 06:12 AM
05-08-2018 06:51 AM
05-08-2018 07:01 AM
Clearly there is an issue on their end. I contacted eBay this morning and they say there is no issues at all I have to troubleshoot my phone!!
05-08-2018 07:10 AM
Same exact issue! Has anyone found a fix yet??
05-08-2018 07:51 AM
@georgestark9999 @crescent_moon_outfitters
Thank you for the posts. Are you running your connection through a Proxy or VPN?
05-08-2018 07:57 AM
No.
I’ve used the app heavily over the last couple of weeks, and it suddenly started to do this yesterday. Nothing has changed on my end.
The symptoms appear on any Wi-Fi hotspot (including my home Wi-Fi) and when using mobile data (UK 3G/4G). I’ve removed the app and reinstalled it several times, along with force restarting my iPhone (7s Plus).
It’s definitely something at the eBay end.
05-08-2018 07:58 AM
05-08-2018 08:14 AM
Same thing here. Happened about a week ago and it fixed itself (they did something) and now it’s back. App works on my iphone on same network but not on my iPad. I can go on the website from my iPad ok but the app does not work. Seems an app problem.
05-08-2018 08:17 AM
05-08-2018 08:33 AM
Every time I log in it keeps popping up
and I can’t log into the app