09-20-2009 08:59 PM
03-08-2018 07:12 AM
03-14-2018 08:14 AM
I feel the same way. I was a buyer for a long time before I ever started selling on ebay. At the beginning I always left everybody feedback for paying, out of 25 sales I may get two feedback. Even that we remind buyers to please leave feedback. We have bought many items from sellers at the beginning from ebay what sold us total bogus stuff cd players what skipped, VCR what did not work had wrong european plugs on it, VHS tapes what did not play in US VCR's. Only one time did we want a refund for the VCR what had the european plug on it. We try very hard to detail every little scratch dent measurements on the items we list, we take many pictures for buyers. We ship fast and buy a lot of wrapping material to ensure good packing. I always say "no news is good news" in ebay. In three years I have had three great customers what thanked us for packing well shipping fast and offering something they really wanted in a "message" to us. What get's me is the buyers what don't read all the descriptions and then changes there minds after they receive there items. They think we can just pack and mail stuff all over the country and then send them a return label if they change there mind. We are not Wal-mart and even that I want my buyers to be happy with there purchase. A seller would go under with the ebay fees, time and resource to run a store in ebay and the hassle of returns. I don't think buyers realize the time it takes to list items in ebay. I never knew when I bought in the past. So feedback is important to me, but yes I do wait now to see if the buyer will take time to leave us feedback and then I will Thank my buyers with feedback.
03-17-2018 10:04 PM
Don't agree. Buyers should be First to leave F/B after they receive item and are satisfied the transaction went smoothly. Sellers should leave F/B on the conclusion of the deal that way if there was some issue the seller had the opportunity to correct things before getting unnecessarily trashed.
04-17-2018 11:52 AM
04-29-2018 04:49 PM
05-16-2018 08:09 AM
@roknrik wrote:
As a buyer I always leave feedback when the item is received. As a seller I used to give feedback when payment was received. Now, because so many buyers do not leave feedback, I do not leave feedback until it is received from the buyer. As a seller I can not believe how many buyers do not leave feedback.
Agreed. For a decade, I was only a buyer. Recently I am selling a few things. First, I had been leaving feedback when buyers bought and paid. Now I am waiting to give feedback once they received the item, hoping that they are pleased with the purchase and when they see I've left feedback, they will send good feedback in return. But I'm running at about 20% giving feedback, even with that system. It's painful. As a buyer, feedback is pretty useless. As a seller, feedback is KING along with a competitive price/value for your items.
07-13-2018 11:00 AM
09-02-2018 10:10 AM
09-03-2018 06:28 AM
To anyone who thinks that a seller should leave feedback after "prompt payment" this is just insane.
Buyers already do not have to worry about negative or even neutral feedback and you want feedback just for PAYING????? I can't even imagine that I have to tell you that the transaction is FAR FROM OVER when you pay. You have to get the item and be happy with it. ALSO, you have to be a reasonable person who doesn't expect more than what was described. Even worse, what if the buyer is a scammer and wants some money back? If you are a good buyer, thank you; but sellers, who CAN receive negative feedback, have no way of knowing that.
Maybe you are not aware of a little scam that works quite often and if I point it out, you may hopefully feel a little different about this. Seller sells an item, let's say it is a $25 transaction. Buyer e-mails that he is not happy. He wants $5 back. Now, the seller can refund $5 OR accept the return which will end up costing the seller at the very least time, but most likely shipping fees both ways, and now they have to start over. It doesn't matter how wrong the buyer is about the condition of the item, the seller can refund the money or lose even more money. What would you do? So if you are in fact a great buyer, good for you and for us, but we have no idea just because you paid, that all will go well with the transaction. So if you had to return money or reverse the deal, would you want to leave positive feedback for that buyer?
What we are asking for should be NOTHING to you. Wait til you get your item and you are happy and leave feedback. You will get your positive feedback.
Buyer leaves feedback then seller leaves feedback. This is the only way to do it and why you think you deserve feedback just for paying makes no sense.
09-03-2018 07:23 AM - edited 09-03-2018 07:24 AM
As a seller, what course of action would you take if a buyer reports being satisfied with a transaction by way of a regular eBay contact seller message? The buyer has met the requirement of being happy with the transaction, so would you then invite the buyer to leave feedback by leaving first?
If the answer above is still No Buyers Should ALWAYS Leave Feedback First, then the issue here is not actually about who leaves feedback first. The core issue is about sellers who cannot handle the emotional risk of being judged negatively by another person over the internet.
09-03-2018 07:48 AM
You want the Buyer to leave feedback first so that you dont leave positive feedback to the 1 or 2% that try to scam you? The seller says thank you by leaving feedback to someone spending their money with you. You try to make it sound like you have more scammers than good buyers. I doubt it. When you decided to sell merchandise and reach out to millions of people on ebay as your customer base, you take the chance of dealing with scammers. Price of doing business because scammers are everywhere. You said: "Wait til you get your item and you are happy and leave feedback. You will get your positive feedback". I haven't received feedback from over a dozen sellers after leaving positive feedback, so you can stop trying to persuade intelligent people that this statement is true, it is not. I now no longer buy from these sellers anymore. That's my way of handling ignorant sellers. On the other hand you can handle ignorant buyers by blocking them from the ability to buy from you. This is a function that ebay provides sellers to deal with buyers you dont like.
10-17-2018 10:53 PM
Thanks so much for helping resolve this so amicably. However, feedback should only be left after everything has been resolved, as stated by ebay. But don't worry, I'm very happy with how everything's going. You've been very responsive and understanding.
10-21-2018 04:15 AM
Re: Don't give feedback to sellers until they give it to you
VICEVERSA!!!
Vice versa is a Latin phrase that means "the other way around".
Don't give feedback to BUYERS until they give it to you. Especially with the new 30 free return system. When they tell me "all is well" via feedback, then and then only do I leave feedback on the transaction prior to 30 days. Otherwise I wait till 30 days are up before I leave the buyer feedback, safely assuming "all is well" because they can no longer do a free return.
I have bent over backwards to ship things out ASAP...sometimes within hours of receiving payment (instead of the 3 days I have), free upgrades to Priority Mail, etc. and still I get zero feedback from some buyers.
What we need is a "failure to communicate"** rating for buyers who fail to give feedback.
**quotation from the 1967 film Cool Hand Luke, spoken by Strother Martin
10-21-2018 10:05 AM
Hard to imagine a more inapt reference of Cool Hand Luke. Likening the paragon social malcontent who cut the heads off of parking meters for kicks and shrugged off any rules of polite society to proper eBay feedback etiquette takes an especially powerful brain. There should be an option to pay sellers solely in positive feedback because there are definitely some who value the approval of total strangers over the internet more than money.
10-21-2018 10:24 AM