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Poor performance rating?? Totally appalling.

I was stunned to get a poor performance rating (email, not call from ebay) after years of successful transactions and 100% effort in being the best possible seller.  I currently have over 500 stars (which I know is not alot - but I have 100% seller rating) with one nuetral in the bunch.  A that was immediately refunded.  To hold my money hostage for absolutely nothing is so incredibly upsetting and unfair.  Is Ebay now the almighy father of all commerce?  Are switching to a socialist economy?  Ebay is our ruler and we shall follow. 

 

What another sad turn in a company that once was the darling of all e-commerce.  Now you say Ebay to someone and 9 time out of 10 it's a sour face in return.  All I hope is that Amazon makes an easy transition for ebayers that have had enough.  I'm only finishing out my listings because I promissed a friend that I would help with reducing his inventory.  It's just a hobby for me.  I know that I will always go through Amazon and/or Craigslist moving forward. 

 

I tried to communicate via phone and email to resolve this without a frustrating post.  But I got a non English speaking representative that told I just had to deal with it, and a stock email telling me I would be reviewing again in a month.  What a joke.  Supreme power and greed.  So disappointing.

 

I just pray that Ebay gets what is has coming while I'm on the earth to see it.

 

 

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Poor performance rating?? Totally appalling.

I agree ebays protection is worthless, they are the judge & jury and most of the time decision is off in some sorta way.

Message 2 of 4
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Poor performance rating?? Totally appalling.

Hello

I have just gone through the same thing. I recently had a buyer buy 3 $5 items and said the item were not as described and gave me 3 negatives leaving my account in a poor performance and freezing any income for 22 days. Item was described with pictures showing and stating what came in the package but ebay could care less. And of course no matter who you talk to they barely speak English and sound like robots that are just trained to say the same thing over and over until you hang up on them. I have had 98% positve business through ebay buyers but that small percentage of ignorant people can screw things up and Ebay could care less.

Message 3 of 4
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Poor performance rating?? Totally appalling.

They're also charging you 4% extra final value fees to the same thing happened to me I'm done with this f****** website

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