where do i find the cost of my shipping label

[chiefrob]

After selling an item and purchasing a label to ship it, where in an API can I find how much I paid for my shipping label?

[1786davycrockett]

@chiefrob 

This may not be the answer which you seek; but I always find the cost of my shipping labels on the Seller Hub page, under "Payments."

Click on "Payments," and you'll be taken to "Your financial summary," then click on "All transactions."  Then click on the appropriate item for which you are seeking the shipping label cost, and click on the blue "order number."

On the right hand side of your "Order details" for that item, you'll see a column for "What you earned," and in that column you'll find the cost that you were charged for the "Shipping label."

Sorry I can't help out with the API -- maybe someone else can address that.

Good luck!

[developer_support@ebay]

Hi @chiefrob 

You can execute the getTransactions call of Finances API to get the details on shipping label transactions.

[chiefrob]

Hello developer_support@ebay 

Thank you for the getTransactions API, however, when I use this, it gives me the price of the total labels purchased in a bundle of labels, not individual labels purchased for individual items.

Is there a different way to get the label cost per item purchased?

[ateliermotosport]

developer_support@ebay  I am also looking for an answer to this question.

It seems it was previously possible using GetSellingManagerSaleRecord call, however this has been deprecated and can no longer be used.

After 45 minutes with the API explorer, I cannot find a call that returns the cost of an individual shipping label purchased as part of a bulk purchase on eBay.

The only workaround seems to either not using the bulk shipping label purchase flow, or use the logistics API to purchase shipping labels.

[neurofix]

developer_support@ebay I am also looking for answer to this question. I do not have access to the logistics API, and unsure of those calls would allow me to return the price paid for an individual label from a bulk transaction. The user flow for my application requires the user to use the bulk ship page on ebay, so I am unsure of how to go forward. 

[reservedluxury]

I am also looking for an answer to this question as the finance api does not provide an answer to this developer_support@ebay

[my_hidden_treasure_trove_llc]

 developer_support@ebay

I'm joining in on this with everyone else, this is a massive blind spot in your API and has been for years.  I don't understand how you can't provide us with the shipping cost that we paid through the site for order.  It's clearly in your backend somewhere because it'll show us through the website GUI.  This is the one truly useful field we all need yet it's never provided, but we get hundreds of other fields to pull the output from that are much less important.

[propabilia]

Hi, I was wondering if you had found a solution or a workaround for getting the shipping label cost?

[orionware]

I am also wanting this information.   It's hard to believe that because the seller uses Paypal to pay for their labels this information is somehow not included in the API response?!

[signaturecosmeticspro]

Same problem. When there is free shipping for the buyer, and I buy the shipping label from eBay myself, then it is impossible to get cost data through the API. I am subscribing to the topic, maybe someone will find a solution or eBay will update its API.

[signaturecosmeticspro]

Guys!

I just found these f@cking shipping labels in the API
Look here: https://apiz.ebay.com/sell/finances/v1/transaction

{
"transactionId": "20-xxxxx-xxxxx",
"orderId": "19-xxxxx-xxxxx",
"salesRecordReference": "0",
"buyer": {
"username": "my_customer"
},
"transactionType": "SHIPPING_LABEL",
"amount": {
"value": "5.56",
"currency": "USD"
},
"bookingEntry": "DEBIT",
"transactionDate": "2024-11-18T14:37:15.507Z",
"transactionStatus": "FUNDS_AVAILABLE_FOR_PAYOUT",
"transactionMemo": "Shipping label purchased",
"paymentsEntity": "eBay Commerce Inc."
},

[ateliermotosport]

@signaturecosmeticsproabsolutely, the transaction API is there and it's the solution ebay developer support had mentioned.

The issue, as @chiefrob and I had explained, is that the transactions API only returns the cost of the bulk label purchase, not the individual label.

Meaning; if you were to purchase each label individually on the eBay website, you could see the cost.

However when using the bulk shipping label flow, which by the time a seller is looking into using the API is probably what they're using, the transactions API only returns the cost of the bulk purchase. So if you buy 15 labels for $120, you'll only see a single $120 transaction. It isn't possible to drill down to see the cost of each label.

This is what is missing from the eBay API and is what is preventing higher volume sellers from using the transactions API to track shipping costs by order.

[thejennjones]

I just ran into the issue as well.  Has anyone found a workaround or is eBay looking at correcting the problem with their API? developer_support@ebay