get a new auth token. where do i go to get it?

[nationalcartridgeco]

I got this message from the calling website:

Auth token is hard expired, User needs to generate a new token for this application.

so trying to find exactly where to generate a new token.  ?

ken

[shipscript]

In general terms:

The "calling website" is the one that is interfacing with eBay's API, so the calling website is the one that needs to facilitate a new token for the user.  The website should present a screen where the user can agree to the new token. Once the user agrees, eBay will issue a token that the calling website can store for the next year. The website may be using a newer OAuth or older Auth-n-Auth token.

If you have access to the developer account of the calling website, log into the developer "User Access Tokens" page and manually launch the token-setting web page that is provided. Agree to the terms from the eBay account of the targeted user, and capture the user token provided by that page for use by the application.

If the calling website is under the control of another, then you must deal with the developer of that website.

[developer_support@ebay]

Hi @nationalcartridgeco,

OAuth user access token remains valid for 7,200 seconds (2 hours) from the time it was generated. After the token expires, you will need to renew it using the supplied refresh token. Refresh token is a long-lived value that you can use to update an expired associated User access token. This means you do not have to get the user's consent each time you need a new User access token.

Please see more about Getting OAuth access tokens here: https://developer.ebay.com/api-docs/static/oauth-tokens.html