07-17-2025 01:00 AM
Dear Developers,
I would like to retrieve customer review text data from eBay for academic purposes, since there is (from my knowledge) no API function to retrieve them, I would love a perceive a permission for extraction as the robots.txt from eBay is NOT blocking customer reviews. Is there any way to gather these reviews besides scraping and if not, who do I contact for further permission?
Thank you very much and kind regards,
Richard
07-17-2025 02:56 AM
This is a user forum, for users to help each other with eBay issues. Posting here is not a way to contact eBay customer service.
The eBay User Agreement specifically bans all users from doing several things, including:
I hope that eBay will enforce that, in this case. You should not be allowed to collect that information. That is probably why there is no API call to do it.