FixedPriceTransaction notification not working

[ub_here]

Hi,

since this morning we stopped receiving FixedPriceTransaction and AuctionCheckoutComplete notifications while other notifications (i.e. ItemExtended) work fine.

Checking one of the items involved via GetNotificationsUsage the response looks like this:

<NotificationDetails>
<DeliveryURL>[our notification URL></DeliveryURL>
<ReferenceID>[ItemID]:62062513</ReferenceID>
<ExpirationTime>2024-03-20T14:45:24.000Z</ExpirationTime>
<Type>FixedPriceTransaction</Type>
<Retries>2</Retries>
<DeliveryStatus>CustomCode</DeliveryStatus>
<ErrorMessage>API_PAYLOAD_TEMP_FAILURE:APIErrorCode=396</ErrorMessage>
<DeliveryURLName>heisenbug</DeliveryURLName>
</NotificationDetails> 

given that we do not find any traces of incoming FixedPriceTransaction nor AuctionCheckoutComplete notifications, I would need to know, what API_PAYLOAD_TEMP_FAILURE:APIErrorCode=396 actually means. Any hints on that (or perhaps other suggestions to find the cause of our ptoblem?

Thanks

Ulf

[shipscript]

@ub_here 

Looks like a system bug developer_support@ebay . Three related posts:

https://community.ebay.com/t5/Traditional-APIs-Orders/Are-platform-notifications-broken/m-p/34356557... 

https://community.ebay.com/t5/eBay-APIs-Talk-to-your-fellow/FixedPriceTransaction-notification-not-w... 

https://community.ebay.com/t5/Traditional-APIs-Selling/Platform-notifications-not-receiving-FixedPri... 

[impactingthegame]

I'm having the same issue. The code means 'Invalid Item/Transaction combination'. Also having an issue with marking items as shipped and uploading tracking via API, which seems to be related to the same issue with transaction IDs.