I have not been able to make platform notifications work. Hoping someone here can help me out.
I've invoked SetNotificationPreferences with ApplicationEnable and ApplicationURL set. The API call succeeds, and when I invoke GetNotificationPreferences, everything looks correct:
// PreferenceLevel: "Application"
{
"Timestamp": "2023-07-11T16:37:31.252Z",
"Ack": "Success",
"Version": "1173",
"Build": "E1173_CORE_APINOTIFY_19146596_R1",
"ApplicationDeliveryPreferences": {
"ApplicationURL": "[my url]",
"ApplicationEnable": "Enable",
"AlertEmail": "mailto://[my email]",
"AlertEnable": "Enable",
"NotificationPayloadType": "eBLSchemaSOAP",
"DeviceType": "Platform",
"PayloadEncodingType": "SOAP",
"PayloadVersion": "941"
}
}
// PreferenceLevel: "User"
{
"Timestamp": "2023-07-11T16:37:31.560Z",
"Ack": "Success",
"Version": "1173",
"Build": "E1173_CORE_APINOTIFY_19146596_R1",
"UserDeliveryPreferenceArray": {
"NotificationEnable": [
{
"EventType": "FixedPriceTransaction",
"EventEnable": "Enable"
},
{
"EventType": "ItemListed",
"EventEnable": "Enable"
},
{
"EventType": "ItemRevised",
"EventEnable": "Enable"
},
{
"EventType": "ItemSold",
"EventEnable": "Enable"
},
{
"EventType": "ItemSuspended",
"EventEnable": "Enable"
},
{
"EventType": "ItemClosed",
"EventEnable": "Enable"
},
{
"EventType": "ItemUnsold",
"EventEnable": "Enable"
},
]
}
}
The API docs say that a third-party application will only receive notifications for listings that are created or revised by that application. So I've called ReviseItem on a listing, updating various properties including title, and that call succeeds as well. But from there, if I revise or close the listing from the website, I do not receive any notifications.
When I call GetNotificationsUsage, I don't see any signs that notification attempts are being made:
{
"Timestamp": "2023-07-11T16:46:13.093Z",
"Ack": "Success",
"Version": "1173",
"Build": "E1173_CORE_APINOTIFY_19146596_R1",
"StartTime": "2023-07-09T16:46:12.000Z",
"EndTime": "2023-07-11T16:46:12.000Z",
"MarkUpMarkDownHistory": null,
"NotificationStatistics": {
"DeliveredCount": "0",
"QueuedNewCount": "0",
"QueuedPendingCount": "0",
"ExpiredCount": "0",
"ErrorCount": "0"
}
}
I've tried with a couple different eBay accounts, and I've granted all the OAuth scopes that seem potentially relevant, and still no luck.
I found a forum post from earlier this year that suggests platform notifications and the ItemRevised notification in particular were working back then. I feel I still must be missing something. Can anyone offer any guidance?
