Note: I'm having to use my personal ebay account to ask for help as I am not sure how to contact Seller help without having an account. I am working with a client who is having issues with their inventory syncing.
I am working with a client who is receiving a 515 Invalid Quantity error on 11 items. Client states that they cannot see any errors in their listings. They do have out of stock option enabled and these items are out of stock. I am not sure if our side is the issue or if it is their listings. Client states they do not see any errors on the items I have provided.
I have included our Request and Response calls below for one of the items. Any suggestions on how to fix this for them would be greatly appreciated. Thank you.
["ebay"] "Internal Start call":"{MethodName:CreateServicePostRequestAsync, Mark:'dfeaec06-af2c-40c0-a27e-0d5d9e8ed385', MethodParameters:{\"ServiceUrl\":\"https://api.ebay.com/ws/api.dll\",\"Body\":\" apis:eBLBaseComponents\\">clienttokengoeshere
</eBayAuthToken></RequesterCredentials><Item ComplexType=\\"ItemType\\"><ItemID>124434522570</ItemID><Quantity>0</Quantity><SKU>CMP-WIRE-THN-10A-RED-100F</SKU><OutOfStockControl>True</OutOfStockControl></Item></ReviseFixedPriceItemRequest>\",\"Headers\":\"{Count:6, Items:[{X-EBAY-API-CALL-NAME:ReviseFixedPriceItem},{X-EBAY-API-CERT-NAME:c6a85891-8724-4e19-881a-b2474b261d25},{X-EBAY-API-COMPATIBILITY-LEVEL:879},{X-EBAY-API-DEV-NAME:908b7265-683f-4db1-af12-565f25c3a5f0},{X-EBAY-API-APP-NAME:AgileHar-1d29-4ab1-89f0-532a05868c00},{X-EBAY-API-SITEID:0}]}\"}}
["ebay"] "Internal End call":"{MethodName:GetResponseStreamAsync, Mark:'dfeaec06-af2c-40c0-a27e-0d5d9e8ed385', MethodParameters:https://api.ebay.com/ws/api.dll, Result: apis:eBLBaseComponents\">2025-06-17T23:28:23.205ZFailureQuantity is not valid.The quantity must be a valid number greater than 0.515Error124434522570CMP-WIRE-THN-10A-RED-100FRequestError1417E1417_UNI_API5_19110911_R1, Connection: keep-alive x-ebay-api-server-name: ___Z3dqMG9oYGpocy4zYmE2MT9hOmcwKncyaGlyKjc3LT0zKTE0MSkyMjM9OzU+Nw== rlogid: t6buo2jjehmq%3C%3Dbuo2jjehmq%2B1gc33%3Ac%3Fe5%28r0mkw-1978038e770-0x2361 x-ebay-pop-id: UFES2-RNOAZ05-api x-ebay-api-pool-name: ___dDZidW8yamplaG1x x-envoy-upstream-service-time: 854 X-Served-By: cache-pao-kpao1770078-PAO, cache-pao-kpao1770078-PAO X-Cache: MISS, MISS X-Cache-Hits: 0, 0 X-Timer: S1750202902.344196,VS0,VE938 x-CDN: Fastly Strict-Transport-Security: max-age=31557600 Accept-Ranges: bytes Content-Length: 691 Content-Type: text/xml Date: Tue, 17 Jun 2025 23:28:23 GMT Server: ebay-proxy-server Via: 1.1 varnish }
