10-09-2025 02:32 AM
Hello i have been trying to search eBay products using their respective GTIN codes using "/item_summary/search>in=" but to no avail i have tested using multiple GTIN codes that i got from the eBay website but the result is always empty is there something im doing wrong? maybe im using the wrong API or something?
Any help will be appreciated.
10-10-2025 03:04 PM
Hi @you_928308,
Thank you for your post!
We've reviewed your query, and to provide you with the best possible assistance, we need some additional information. Specifically, we require the API request you've made, the API response you received, and the rlogid found in the response headers. In relation to this, we kindly ask you to submit a support ticket through this link: eBay Support Tickets for assistance, which is a complimentary service. This will help us address your issue more effectively.
Additionally, please remember not to share these details here in the forum post, as they may contain confidential information that, if exposed, could lead to security concerns.
Best Regards,
eBay Developer Support
11-09-2025 09:06 PM
@you_928308 VA E-ZPasswrote:Hello i have been trying to search eBay products using their respective GTIN codes using "/item_summary/search>in=" but to no avail i have tested using multiple GTIN codes that i got from the eBay website but the result is always empty is there something im doing wrong? maybe im using the wrong API or something?
Any help will be appreciated.
Your empty search results when using GTINs with eBay's Browse API are likely due to **incorrect query syntax**. Instead of attempting to use `>in=` in the path, you must use the main search parameter `q` and specify the identifier type within the query string: **`/item_summary/search?q=GTIN:<your_gtin_code>`**. If the results are still empty after using this correct format, verify your **authentication token**, ensure the product is **actively listed** and not just an archival record, and confirm you are searching the **correct regional marketplace**.